Privacy Policy
Introduction
New Mex Radio ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website or subscribe to our services.
Grounds for Data Collection
We process your personal information to fulfill our contractual obligations, protect legitimate interests, and comply with legal or regulatory requirements. By using our Site, you consent to the collection, storage, and use of your information as outlined in this Privacy Policy.
What Information We Collect
Non-Personal Information
Non-Personal Information refers to data that cannot identify you directly. It includes:
Technical Data: Browser type, operating system, language preferences, device settings.
Usage Data: IP address, pages viewed, links clicked, time spent on pages, and browsing behavior.
Tracking Technologies: Cookies and similar technologies to enhance your user experience.
Personal Information
Personal Information can identify an individual, and may include:
Device Information: IP address, geolocation data, unique device identifiers, browser type, operating system.
Registration Information: Full name, email, phone number, username, and password.
Contact Information: Email communications, support inquiries, and interactions.
Payment Information: Billing details and transaction history, processed through secure third-party payment processors.
User-Generated Content: Music submissions, artist profiles, event details, comments, or other content you submit.
Usage Data: Preferences, settings, and engagement metrics.
How Do We Receive Information About You
We may collect your information through:
Direct input from you (e.g., account registration, music or event submissions, or inquiries).
Your use of our Site and services.
Third-party providers, such as analytics vendors.
How We Use Your Information
We use your information for:
Providing our streaming radio services and updates.
Processing subscriptions and transactions.
Reviewing and responding to music submissions and interview requests.
Managing artist and business profile claims.
Responding to inquiries and support requests.
Improving website functionality and user experience.
Complying with legal obligations.
Additionally, we may use the information for marketing, statistical analysis, and personalization of your experience.
Sharing and Disclosure of Information
We may share your information with:
Affiliated Companies: To support our operations.
Third-Party Service Providers: For hosting, analytics, payment processing (e.g., Stripe), or customer support.
Legal Requirements: If we believe disclosure is necessary to comply with laws, regulations, or protect our rights and property.
We do not sell or share your information for marketing purposes without your consent.
SMS consent and phone numbers collected for SMS communications are not shared with third parties or affiliates for marketing or promotional purposes under any circumstances.
User Rights
You have the right to:
Access, rectify, or request the deletion of your personal information.
Object to or restrict the processing of your data.
Lodge a complaint with a supervisory authority.
To exercise these rights, contact us at: [email protected]
Retention of Information
We retain personal information as long as necessary to provide services, comply with legal obligations, and resolve disputes. We will delete outdated or unused information promptly, subject to applicable laws.
Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, remember preferences, and analyze usage. Cookies include:
Session Cookies: Temporary cookies deleted after your browsing session.
Persistent Cookies: Stored on your device for future visits.
Third-Party Cookies: Used by external analytics providers.
You can disable cookies in your device settings, but doing so may limit some features of our Site.
Google Analytics
We use Google Analytics to improve the Site's functionality. It collects non-identifiable data (e.g., IP address, pages visited). For more information, refer to the Google Privacy Policy.
Third-Party Collection
This Privacy Policy does not apply to third-party websites or services. We encourage you to review their privacy policies before sharing information.
Data Security
We implement industry-standard security measures to protect your data. However, no system is completely secure, and we cannot guarantee that unauthorized access will never occur.
Advertisements
We may use third-party advertising services to display ads based on your activity. You can opt out of personalized ads through organizations like NAI or DAA.
SMS Communications
By providing your phone number, you consent to receive SMS messages from New Mex Radio, including service updates, event announcements, and promotional content.
Message frequency may vary based on your subscription and interactions.
Standard message and data rates may apply according to your mobile carrier's terms.
You may opt out at any time by replying STOP to any message.
For help, reply HELP to any message or contact us at [email protected].
SMS consent is not shared with third parties or affiliates.
Marketing
We may send you promotional materials about our services. You can opt out at any time by following the unsubscribe instructions. Even if unsubscribed, we may still send you important service-related communications.
Corporate Transactions
In the event of a business transaction (e.g., merger, sale), we may share your information with the acquiring company, which will honor this Privacy Policy.
Minors
Our Site is not intended for children. We do not knowingly collect personal information from minors. If a parent or guardian becomes aware that their child has provided us with personal information, they should contact us immediately at [email protected].
Updates to Privacy Policy
We may update this Privacy Policy periodically. Material changes will take effect immediately upon posting. By continuing to use our services, you consent to the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Email: [email protected]
Phone: 505-216-6454
Last updated: March 2026